Responsible Party
The party responsible for your data is Vivian Alarcón, located in Spain. For any questions regarding your privacy, please contact: hello.vivianalarcon@gmail.com.
Personal Information Collected
When you visit the site, we automatically collect "Device Information" (IP address, browser, time zone, and cookies). We use technologies like cookies, log files, and pixels to understand how you interact with our artisan glass shop.
When you make a purchase, we collect "Order Information": name, billing/shipping address, payment details (processed securely via our payment providers), email, and phone number.
How your information is used
We use Order Information to:
- Fulfill orders and arrange shipping via third-party providers.
- Communicate with you and provide invoices.
- Screen for potential risk or fraud.
- Provide marketing updates (only if you have opted-in).
Legal Basis for Processing:
We process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfill the purchase agreement when you order our handcrafted pieces (processing payments and arranging shipping).
- Legitimate Interests: To protect our business from fraud and to improve our website's performance and user experience.
- Consent: For any marketing communications you explicitly choose to receive."
Sharing your information
We share your information with third parties that help us operate:
- Our website platform.
- Google Analytics: To understand site traffic.
- Payment & Shipping Providers: To process your transaction and deliver your handcrafted pieces.
- Legal Compliance: To comply with applicable laws and regulations.
Data Transfers (GDPR)
If you are a European resident, please note that your information will be transferred outside of Europe where our hosting and shipping partners are located. We ensure these transfers comply with European data protection standards.
Your Rights
Under the GDPR, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at hello.vivianalarcon@gmail.com.
Data Retention
We will maintain your Order Information for our records for tax and accounting purposes unless and until you ask us to delete this information.
Minors
Our site is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect data from minors.
Changes
We may update this policy periodically to reflect changes in our practices or for legal reasons.